BespokeVM
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One workspace
for hotels and
the vendors who serve them.

Run housekeeping, engineering, and vendor work from one shared workspace — replacing WhatsApp threads, email chains, and paper audits with clear assignments, live status, and audit trails to any standard.

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B

Good morning, Max.

Butler · Morning Brief · 6:47 AM

RecommendShift housekeeping to floors 4–6 first. VIP arrivals at 2 PM; current pace is 18 min/room.
RevPARCleanliness score 4.4/5 is +0.4 above market. Estimated premium: +$9.20/room/night.
InspectionHi-Fi facility · nightly walk-through ready to review. 2 minor flags (lobby AV, pool deck lighting); deliverable signed off by night manager.
AuditForbes pre-audit this Thursday. Three sections flagged. Butler has drafted assignments for review.
Updated just now4 of 12 insights shown

The product

01 · Workspace

Every vendor, one place.

Housekeeping, maintenance, F&B, security, contractors — every vendor and internal team works from the same interface. No more chasing threads.

02 · Butler

Drafts. You approve.

Butler reads yesterday's work, today's occupancy, and your team's capacity — then drafts the day's assignments. You approve, edit, or override in taps.

03 · Audits

To any standard.

Forbes, fire and safety, food safety, or your own rubric. Inspectors score work against any standard, with a persistent record for ownership.

How it works

Assign. Track. Share.

The same loop every day — structured, accountable, and ready for the people who need to see it.

01 · MorningAssign

The day's work in minutes.

Supervisors approve Butler's draft or reassign on the fly. Every vendor gets a clear task on their phone — or SMS, if they don't have the app.

02 · ShiftTrack

Live, against standard.

Workers submit photos against the rubric. Butler scores each submission. Exceptions route to the supervisor. Everything is logged.

03 · EveningShare

The record, shared.

A summary goes to the GM, ownership, or the client operator. Every photo, every approval, one persistent record — auditor-ready any day.

Two sides

Hotels and the vendors who serve them — on the same page.

For Hotels

Run operations without another WhatsApp group.

For GMs, ops directors, and housekeeping supervisors managing vendors and internal teams.

  • One interface for every vendor, every service line
  • Supervisors get Butler-drafted assignments each morning
  • Forbes, Ecosure, and internal audits against a persistent record
  • Ownership gets a clean report without anyone typing one
For Vendors

Clean briefs. Clean records. Clean growth.

For cleaning, maintenance, stewarding, F&B, and every service provider who works inside hotels.

  • Know what's assigned, when, and to what standard
  • Submit work against the rubric the client actually uses
  • Build a track record clients and prospects can see
  • Win bids on the strength of your work, not your sales deck

FAQ

The questions we hear most.

Straight answers about how BespokeVM fits property operations and the vendors who serve them.

Property-level operations leaders — GMs, directors of operations, executive housekeepers, chief engineers — and the housekeeping, engineering, F&B, and contract vendors who work inside their properties every day.

Get a demo

See BespokeVM in your operations.

Twenty minutes, no slide deck. We'll walk through how the product fits the way your team already works.